FAQ

Frequently asked questions

Counselling

Online Holistic counselling is live, face to face, video counselling using your web browser. Online Counselling is the same as face to face meditation therapy, all you need is a computer, a decent internet connection and a quiet private space to begin.

Well, we use guided meditation based on the need of counselling, different complementary therapy techniques and micro yogic techniques gives holistic approach to cure a person from root level.

No, we have holistic science approach to cure a person. We will examine a person past history trauma and bad memories and based on that we will suggest them holistic treatment.

You can select your convenient date and time on mentioned calendar and you will get conformation on via email or call. You can visit offline to our office too.

All consultations are secured by the same level of encryption that is used for online banking transactions.

The entire communication process runs directly between your computer and the client’s computer with no 3rd parties involved. All connections are secured using 256bit SSL encryption.

You can contact us via email on info@tunesandvibes.com or whatsapp us on our contact us page.

Events

You can sign up for by tapping on the desired virtual event link shared by the event organizer. This will prompt you to enter your email id received to access the online event.

Stream quality : Upto HD – 1080p with max. 0.4 second delay
Upload speeds recommended for stream
1080p : Min. – 4 Mbps; Recommended – 14 Mbps
720p : Min. – 2 Mbps; Recommended – 6 Mbps
Attendee view speeds: Recommended min. 4 Mbps

The ideal system requirements to run a virtual event are as follows:

Windows 10+ – Latest version of Edge, Firefox, Chrome
Mac OS 10.11+ – Latest version of Safari, Firefox, Chrome
iOS 8+ – iOS app coming soon
Android 6+ – Android app coming soon
Display size : Optimized for 1280 x 800 resolution and above
Participants wishing to connect to audio using VoIP a microphone and speakers. (A USB headset is recommended)
High-quality laptop/camera
Streaming laptop with 2.0GHz processor or faster and 4GB+ RAM (8GB recommended)

A panelist/speaker is a person who presents and/or answers questions assigned to him or her during an online event session. Panelist have been given controls such as the ability to share screen and push a poll.

Yes, it’s interactive sessions for both speakers and attendee.

No, We are not providing any recording session as its totally live session.

Virtual events will be hosted on Zoom meeting so before event kindly ensure about updating and installing Zoom software or you can attend via browser. check your laptop/computer webcam and earphone setup.Headphone is compulsory for better results.

At the end of the event you will be contacted by our team with a short survey. If you would like to give feedback or any suggestion in the meantime, please email info@tunesandvibes.com

Courses

If you are new to online learning, we recommend that you begin with one course. As our courses are offered frequently throughout the year, you can always come back and continue your studies with one or more topics.

Anyone as students, housewife, businessman, employee can join the course as min. 13 years is required to understand the depth of this knowledge.

Check course catalog and based on your need and requirement, you can enroll for the course.

We apologize for this inconvenience. We encourage you to reach out to your financial institution as further permissions may be needed to complete the payment. You are also welcome to write info@enlightenam.com for further guidance. Please wait a full 24 hours before trying again. A strong Internet connection and up-to-date browser are strongly recommended.

Registration is available on our website. Just follow these simple steps:

select the course,fill up the the forms and pay the required fees. you will immediately access to course.

You can contact the Online Team at info@enlightenam.com or Whatsapp us at +91 9033348937.

Workshop and Retreats

The ideal system requirements to run a virtual event are as follows:

Windows 10+ – Latest version of Edge, Firefox, Chrome
Mac OS 10.11+ – Latest version of Safari, Firefox, Chrome
iOS 8+ – iOS app coming soon
Android 6+ – Android app coming soon
Display size : Optimized for 1280 x 800 resolution and above
Participants wishing to connect to audio using VoIP a microphone and speakers. (A USB headset is recommended)
High-quality laptop/camera
Streaming laptop with 2.0GHz processor or faster and 4GB+ RAM (8GB recommended)

For domestic, you can use Razorpay and for international payment, you can use paypal/stripe.
You will receive an email with the login details. Please note the email address on which you registered for the workshop will be used for access to the workshop.

People from all walks of life and professions, all ages, and many different countries. Our participants include educators, writers, business people, artists of all kinds, homemakers, psychologists, IT people, health professionals, scientists, and university students.

We are using Zoom meeting as a virtual platform. Click here to review the troubleshooting tips provided by Zoom. A phone number will be provided of an available staff person, who will also work with you to assess issues.
Kindly check your network connection and system webcam/earphone setup before workshop. Headphone is mandatory for getting better result.
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